Dear Valued Customer,
Over the years, Innovative Body Science has strived to supply our customers with sustainable and innovative solutions and benefits. We have diligently managed our operations to provide our customers with quality products at competitive prices.
Like the rest of the industry, the last few years have been very challenging. We have experienced a significant cost increase in critical areas of our business, including raw materials, packaging, operations, labor, and logistics. Increases in raw material prices have been coming in monthly. We have taken all steps to mitigate and offset these changes; however, we are unable to absorb all the increases in these costs.
Supplies of raw materials have been very challenging. Even commodity raw materials are on allocation. Orders may now have 8 to 12 weeks lead time especially if these orders include new raw materials. As a result, we will have to re-cost products when customer purchase orders are submitted. An estimate will be issued, referencing the purchase order. Once we receive an updated purchase order showing the quoted/estimated prices, then a confirmation will be issued.
Please do not hesitate to communicate with us if you have questions about the products you regularly buy from Innovative Body Science or if you have new projects for us to handle. We will try our very best to work with you so that you may continue to serve your clients well.
As always, we are committed to providing quality products and services to you. We do appreciate your business and continued support.
UPDATED WHOLESALE GALLON MINIMUMS + VOLUME DISCOUNTS
A minimum of 4 gallons is required per SKU. Except for select Fragrance-Free gallons.
Everyday volume discounts are available on a per SKU basis. No mix and match.
10% wholesale discounts to occur at a minimum of 16 Gallons and up.
15% wholesale discount for 32 and up. 25% wholesale discount for 64 and up.
Call for current lead times. To serve you faster, please call 1.888.700.SPAS(7727).